We want to make sure that when you buy a K&N
Lifetime Air Filter or Air Intake System, you can be confident your
vehicle's warranty will not be impacted. We also want you to feel
confident that even if you experience a difficult dealership, we will
step-in and resolve the issue, so you won't have to. Therefore, we make the following Pledge:
K&N pledges to our customers that they will not be taken
advantage of and charged for a repair due to a dealership warranty denial blamed on the presence
of a K&N product. |
| |
| |
- Steven Rogers, CEO |
Consumers buy
aftermarket products for many reasons; higher quality, added
performance, visual appeal, work requirements or just as a way to be
different. The Car Companies do not like aftermarket products and
never have. They believe consumers should only buy their parts.
There is a battle going on for your freedom of choice and that freedom
is being threatened by a number of wolves dressed in sheep’s clothing.
Be it in the name of emissions standards, public safety, warranty
requirements, or dependence on foreign oil, all these worthy causes may
be used as a reason to reduce your right to choose and force you to buy
only O/E Parts. That’s why on virtually every aftermarket
company's web site; you will see a reference to the Magnuson-Moss
Warranty Act, a law needed to protect your right to buy non-O/E parts.
There has even been a bill introduced recently in Congress called the
“Right to Repair Act,” a bill designed to protect your right to have
your vehicle serviced by an independent repair facility.
A frustrating problem we occasionally face is service technicians making
false or unsubstantiated claims about aftermarket products, even
something as standard as a K&N air filter going in the factory air box.
These false allegations may then be used as a reason to deny a legitimate
warranty claim and force a consumer to pay money when they should not.
We are horrified that the presence of aftermarket products could in rare
instances be used as an excuse for taking advantage of a consumer.
In all instances we have experienced so far, the dealership’s position
is mere speculation unsupported by any evidence. However, the
dealership is in the “power position” and more often than not, they will
win this unfair fight with a consumer, who needs their vehicle back.
We are going to balance the scales a bit. We will use our
resources to make the consumer whole and challenge the dealership.
See warranty page for details.
More Information:
Mass Air Flow Testing Findings
MAF Sensor Test Results |